Docly handles your customer support automatically — so you stay focused on building the next feature, not answering the same question for the 80th time.
No credit card·10 min setup·Free to start
How it Works
No setup hell. No AI prompt engineering. Just connect your app and go.
Paste your Shopify Partner credentials and let Docly scan your app's help docs, changelogs, and FAQs in seconds.
Docly learns your product, your tone, and your edge cases. Upload docs or let it crawl your support history automatically.
Your AI agent answers questions, escalates edge cases to you, and gets smarter with every resolved ticket — without your involvement.
Features
Built specifically for solo founders and small teams shipping Shopify apps.
Docly reads your docs, changelogs, and past tickets to build a living knowledge base that stays fresh automatically.
Responses that sound like you wrote them — on-brand, empathetic, and correct. Not robotic templates.
Your support doesn't sleep. Docly handles tickets at 3am on a Sunday without you ever opening your inbox.
Docly knows when to loop you in — billing issues, refunds, or anything outside its confidence threshold hit your inbox only.
GDPR-compliant by default. Merchant data never leaves your stack. No third-party data brokers, ever.
See which features confuse users most, track resolution rates, and discover product gaps hiding in your ticket queue.
Pricing
Pay for what you use. Upgrade or downgrade any time.
Starter
Perfect for validating your first app.
Growth
For apps with real traction and growing teams.
Scale
For portfolio builders and high-volume apps.
Join hundreds of Shopify founders already on the waitlist.